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If you're experiencing problems, just "Submit a Ticket", fill out the required information, and give us a detailed description of the issue you are experiencing. Your ticket will be handled electronically and quickly addressed. We also offer a remote support service 24 hours a day, 7 days a week.

If you have any other issues feel free to email us at support@redfiveit.com.

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Backup & Disaster Recovery

Here when you need us most.

Does your current disaster recovery solution sufficiently protect your business?

Downtime means lost wages and diminished productivity, and in extreme cases it can mean the end of a business. Your most important business information and data is passed and stored through machines that you need to know are secure and protected in the event of a disaster. Red Five offers multiple business continuity solutions that provide you with the security you need for those times, and we tailor those solutions to your specific needs, ensuring that your business is ready for anything. 

Our Business Continuity and Data Backup Services include:

  • Daily backups – Your operating systems, files, and applications are all backed up daily and uploaded locally so that they can be quickly and easily restored, whenever you need them.
  • Cloud backups – So that you can access your information from anywhere, even if onsite equipment is damaged. 
  • Emergency Response Planning – Ensures that your entire team is aware of the policies and procedures to follow in the event of a disaster, so that your business can continue to operate smoothly.
  • Regular Testing – We test and double check your backups regularly, so you know, and we know, that all the information you need is accessible in case of emergency.

With Red Five’s business continuity plans and backup services, you can rest assured knowing your important data and business information is protected and secure.

Get Help With I.T. Services

Our services and plans range in size and scale for large and small companies. One thing remains consistent throughout our business: We strive to provide the highest level of I.T. Service available. We’d love to hear how we can be of service to you.

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