Red Five provides Unified Communications services for West Michigan businesses.
The essence of communication is breaking down barriers. In its simplest form, the telephone breaks distance and time barriers so that people can communicate in real time or near real time when they are not together. There are now many other barriers to be overcome. People can use many different devices to communicate (wireless phones, tablets, personal computers [PC], thin clients, etc.), and there are now new forms of communication as well, such as instant messaging. The goal of unified communications involves breaking down these barriers so that people using different modes of communication, different media, and different devices can still communicate to anyone, anywhere, at any time.
Unified communications (UC) encompasses several communication systems or models including unified messaging, collaboration, and interaction systems; real-time and near real-time communications; and transactional applications.