What is VoIP?
First of all, VoIP stands for Voice over Internet Protocol. Basically, what that means is if your internet connection is good enough, VoIP can allow you to receive telephone service through the internet, rather than from your telephone service provider. VoIP has the power to bring many locations of one organization together under the same communications network. It additionally offers many support services and features, making it more convenient, and more efficient for you to run your business.
Why should I use VoIP?
There are two major benefits to VoIP, the first being the lowered costs, and the second being increased functionality. Most regular telephone services tend to have higher prices because they are entities of the government or monopolies, and so can afford to charge higher rates. Since now you are able to purchase both your internet and telephone services through the same provider, you can save a bundle.
With VoIP, your company and employers will be able to work when they want, and where they want. VoIP allows phones to receive calls from anywhere they can connect to the internet, which means you don’t have to rely on cell towers or telephone poles anymore. If you have call center agents with VoIP phones, for example, they will be able to work from anywhere that has a secure internet connection, making your company more versatile and functional.