GET SUPPORT

24/7 EMERGENCY:
CALL 1-877-890-7335

If you're experiencing problems, just "Submit a Ticket", fill out the required information, and give us a detailed description of the issue you are experiencing. Your ticket will be handled electronically and quickly addressed. We also offer a remote support service 24 hours a day, 7 days a week.

If you have any other issues feel free to email us at support@redfiveit.com.

REMOTE SUPPORT
SUBMIT A TICKET
CLIENT PORTAL
APPRIVER PORTAL
DOCUMENTATION PORTAL
MONITORING PORTAL

Get IT Support

We'll help solve your IT problems.

Having issues?

You need your network to function properly so that your business too can run smoothly. Unfortunately, issues do arise, and you need them taken care of as they happen so that you can get back to business as usual. At Red Five, we make it easy for you to contact us at your own convenience, and whenever you need help the most. Our help desk professionals are available around the clock to assist you with any problems that might occur, whenever they occur.

If the matter is urgent, please call our immediate helpline at 1-877-890-7335.
We also offer a remote support service 24 hours a day, 7 days a week.

REMOTE SUPPORTSUBMIT A TICKET
CLIENT PORTALAPPRIVER PORTAL

This way our support professional can make sure your problem is dealt with as soon as possible. You can also call this line if you are unable to submit a service ticket online. Our service coordinator will be able to create and expedite your ticket so that you get Red Five quality service exactly when you need it.  

Additionally, we’ve created an online service ticketing system that allows you to fill out a service ticket from your own computer whenever you have a moment, and without disrupting your day. Just fill out the required information, and give us a detailed description of the issue you are experiencing. Your ticket will then be electronically sent to our Help Desk, where the problem will be addressed and quickly taken care of. If you’d like to review the status of your ticket you can visit the Red Five Client Portal.  

Hours: Monday – Friday: 8am – 5pm EST
(24/7 support offered to contract customers)
Phone: 877-890-7335

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