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We help our clients with 

Managed I.T. Services

We provide both blocktime service and monthly service contracts, so that you pay for what you need, and nothing more.

Computer Repair Service

Computer down? One of our knowledgeable specialists can help you to identify and resolve the problem in a timely fashion.

Network & Email Security

We’ve partnered with the best names in security to ensure that your network, email and business data have the highest level of protection.

Cloud Consulting

Cloud computing offers a lot of benefits for businesses big and small. With Office 365, enhanced security, and the option to work collaboratively from anywhere in the world, the cloud can seriously improve your business’ productivity levels.

Backup & Disaster Recovery

In case of emergency, you want your business to be prepared and secure. Red Five provides multiple disaster recovery and backup services to make sure that your business maintains productivity even in the event of an emergency.

Help Desk Services

As a client of Red Five, you will have access to our help desk support 24 hours a day, 7 days a week, via phone, email or our online ticketing system. We provide you with the best help support, for exactly when you need it.

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LATEST RED FIVE I.T. NEWS

Is the Cloud really risk-free?

January 26, 2022
Is the Cloud really risk-free? The Cloud presents plenty of benefits that make it a very attractive choice, especially for SMBs who don’t want to be burdened with higher in-house IT costs, putting your data in the Cloud is not risk-free. Just as storing data on physical servers has its security threats, the Cloud presents certain security concerns as well. These include Data breach: A data breach is when your data is accessed by someone who is not authorized to do so. Data loss: A data loss is a situation where your data in the Cloud is destroyed due to certain circumstances such as technological failure or neglect during any stage of data processing or storage. Account hijacking: Like traditional servers, data in the Cloud could be stolen through account hijacking as well. In fact, Cloud account hijacking is predominantly deployed in cybercrimes that require entail identity thefts and wrongful impersonation Service traffic hijacking: In a service traffic hijacking, your attacker first gains access to your credentials, uses it to understand the online activities that happen in your domain and then uses the information to mislead your users or domain visitors to malicious sites. Insecure application program interfaces (APIs): Sometimes, Cloud APIs, when opened up to third parties, can be a huge security threat. If the API keys are not properly secured, it can serve as an entry point for cybercriminals and malicious elements. Poor choice of Cloud storage providers: A security lapse from the Cloud storage provider’s end is a huge security concern for businesses. It is very important to choose a trusted and experienced Cloud service provider who knows what they are doing. Apart from the above, there are some common threats that apply to both the Cloud and traditional data storage environments such as a DDoS attack, or a malware attack where your data in the Cloud becomes susceptible because it is being shared with others and at other places. Some Cloud security mechanisms that SMBs can invest in to keep their data safe Cloud firewalls: Much like the firewalls you deploy for your local IT network, Cloud firewalls work to prevent unauthorized Cloud network access. Penetration testing: Penetration testing is a sort of a Cloud security check where IT experts try hacking into the Cloud network to figure out if there are any security lapses or vulnerabilities that could serve cybercriminals. Obfuscation: In obfuscation, the data or program code is obscured on purpose such that the system delivers unclear code to anyone other than the original programmer, thus mitigating any malicious activity. Tokenization: Tokenization is the process of replacing sensitive data with unique identification symbols that retain all the essential information about the data without compromising its security.1 Virtual Private Networks (VPN): Another, more commonly used mechanism is the VPN. VPN creates a safe passage for data over the Cloud through end-to-end encryption methodology. Investing in a good Cloud security system is a must, but, in the end, you also need to remember that Cloud security

Things to consider before switching to the Cloud

January 19, 2022
Things to consider before switching to the Cloud More and more businesses are switching to the Cloud to store their data and rightly so. The Cloud offers numerous benefits over the traditional, physical on site server. For example, Anytime, anywhere access to your data: Information in the Cloud can be accessed from anywhere using an internet connection, unlike in the case of traditional servers, where you need a physical connection to the servers Significant cost savings: You cut hardware costs, because the Cloud follows a ‘pay-as-you-use’ approach to data storage SaaS compatibility and support: The Cloud allows the use of Software-as-a-Service since the software can be hosted in the Cloud Scalability: The Cloud lets you scale up and down as your business needs change 24/7 monitoring, support, and greater access reliability: When your data is in the Cloud, the Cloud service provider is responsible for keeping it safe and ensuring it is securely accessible at all times. They monitor the Cloud’s performance and in the event of any performance issues, they provide immediate tech support to resolve the problem Your big Cloud move: What to consider If you are considering moving to the Cloud, you will find it helpful to sign-up with an MSP who is well-versed with the Cloud. They can advise you on the benefits and risks of the Cloud and also offer the Cloud solution that’s right for you. In any case, before you migrate to the Cloud, make sure you are dealing with a reputed Cloud service provider who has strong data security measures in place. You can even explicitly ask them what security mechanisms they have invested in to manage data access and security. Yes, moving to the Cloud has it benefits, but it also has its challenges including security risks. Learn more in our next blog, “Is the Cloud really risk-free?”

Poison Attacks: A quick overview

January 6, 2022
Poison Attacks: A quick overview Smart technology is everywhere. Not just in our offices, but even in our day-to-day lives with tools like Google Home and Alexa becoming a commonplace. With technology becoming smarter every minute, the risks are increasing by the minute as well. Cybercriminals are finding new ways to corrupt our IT networks to disrupt our businesses, hold our data hostage and even clear our personal bank accounts. Some of the more overt, commonly known acts of cybercrime include hacking, phishing, and ransomware attacks. This blog discusses a lesser-known cybercrime–Poison attacks. What are Poison attacksPoison attacks are attacks on the ability of the system to make smart decisions. Think about this. How do systems make intelligent decisions? Based on the training or data they receive. This data is used to hone the artificial intelligence of the system to help make smart decisions. Poison attacks mess the very base–the training data set. Poison attacks basically skew the system’s data model in such a way that the output is no longer as intended. They create a new normal for everything. Poison attacks are primarily backdoor attacks. In a backdoor poison attack, the attacker creates a loophole in the core data rule and trains the system to adhere to that rule so it can be exploited at a later time. For example, let’s say, the access control for a particular file is set such that it will allow only those beyond the VP level to view the data. If someone changes the main parameter to include manager level in there, the core data set is violated and the system will not detect an intrusion by someone at the manager level, even if they log in with their credentials. Unlike Ransomware, poison attacks don’t make much noise but cause far more damage as they can go undetected for a longer time. Follow our blog next week as we discuss the 3 common types of poison attacks Watch out for these poison attacks!Poison hamper the ability of the system to make smart decisions by disturbing the very core data set that is used to make a decision. Poison attack methodologies typically fall into one of the following 3 categories. Logic corruption Data manipulation Data injection Logic corruptionIn logic corruption, the attacker changes the basic logic used to make the system arrive at the output. It essentially changes the way the system learns, applies new rules and corrupts the system to do whatever the attacker wants. Data manipulationIn data manipulation, as the name suggests, the attacker manipulates the data to extend data boundaries that result in backdoor entries that can be exploited later. Unlike logic corruption, the attacker doesn’t have access to the logic, so they work with the existing rule and push data boundaries further with a view to accommodate them later. Data injectionIn data injection, the attacker inserts fake data into the actual data set to skew the data model and ultimately weaken the outcome. The weakened outcome then serves as an

Smaller firms less likely to keep up to date on the basics that protect them

September 24, 2021
Smaller firms less likely to keep up to date on the basics that protect them. On the never ending problem of cyber security, small firms often do not have any/much in-house IT support. As a consequence, they may be less likely to be able to make sure their software is consistently updated to reflect any patches released by the product’s maker. This simple oversight, deliberate or not, is a major source of data breaches and ransomware attacks.Think back many years to when Microsoft pulled the plug on maintaining Windows XP. Many users refused to upgrade because there were afraid of losing compatibility with other software programs, the unintended consequences of moving to a new OS, or just not being sure how to install an upgrade. Whatever the issue, it meant those users had an operating system that was no longer updated to reflect the latest security fixes. Their operating system became an unlocked gate. You may not be scared of technology, but as a small business owner, tracking the release of new updates or taking the time to install them as soon as they come out probably just isn’t a priority. You have a business to run. Adding to this problem, you may also allow your employees to use their personal laptops, mobile devices, and tablets for work duties. If that is the case, then every program on each of those devices is subject to the owner’s willingness and ability to update everything in a timely fashion. If any single device accessing your corporate files and data misses a security patch and is breached, so is your business. The lesson here is that you need to take action to implement a company-wide process for maintaining all of your software applications so they don’t become an unlocked door in the middle of the night. A managed service provider can develop a plan to address update and security fixes on all the devices that access your data. It can be more than a small business owner can handle, so instead of ignoring the problem, reach out to find real solutions that will protect your business.

Cyberattacks and the vulnerability of the small business

September 17, 2021
Cyberattacks and the vulnerability of the small business You cannot go a day without reading about some big name company or even government agency being hacked and critical data being compromised. What you don’t see in the media is that most of the attacks happen to small firms, and that this is where a lot of the cybercrime is occurring. What any business, but especially a small business, needs to be afraid of are cyber attacks that disable your operations, disrupt customer interaction, or breach your customer’s personal data. Contrary to what one might expect, smaller firms are far more likely to be targets of hackers than large firms. They are also likely to have less sophisticated security measures in place. Any firm’s existence can be threatened by these events, but smaller firms are often unable to rebuild after a major breach. Studies show that customers are less forgiving of smaller firms than larger ones when their personal data has been compromised. The lesson here is that smaller firms are more vulnerable and need to be extremely vigilant. Talk to a managed service provider about some basic steps you can take to protect your business.

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